We offer online slots, live blackjack, live Roulette and live Baccarat alongside a Sportsbook and mobile app. Where you are located decides whether you can use our Services.
Explore availability, our welcome offer, mobile play, casino games, payments, sportsbook rules, self-exclusion and support.
Our Restricted Territories include the United Kingdom, and we may prevent people located there from accessing our Website, registering an account or using our Services. We use technological solutions to enforce these restrictions.
Funds deposited by people located permanently or temporarily in a Restricted Territory will be considered forfeit and will not be returned.
Igloo Ventures SRL operates our casino product. Its registration number is 3-102-880024, and its registered address is San Jose, Cedula Juidica, Costa Rica. Our casino product is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence No. ALSI-1423 l 1005-FI2.
Our welcome offer gives 200% of the first deposit up to €5,000 or the currency equivalent, plus 50 Free Spins on Le Cowboy at 0.10c/round. It applies only to your first deposit. The first deposit needs to be made within 60 days of registering, and our welcome offer is available for that registration period.
To activate our welcome bonus, you must deposit at least 20 EUR or the currency equivalent. The maximum deposit amount matched with 200% is 2,500 EUR or the currency equivalent. We credit the welcome bonus immediately after a successful first deposit.
Our welcome offer cannot be combined with any other bonus or free spins offers. It is not available to players from Japan. Our welcome offer is valid once per customer, computer, IP address, or household.
You have 7 days to fulfil our 200% bonus wagering requirements, and this period is included in the 60 days provided for making the qualifying deposit. Our welcome bonus has a 30x wagering requirement that must be met before a withdrawal can be made. For this offer, slots contribute 100% towards wagering and all other games contribute 0%. Some slots are excluded from contribution.
Our welcome bonus funds remain bonus money until wagering requirements are met. We can convert and pay them out only when they appear as real money in your account.
After you qualify for a bonus, we use your Cash before Bonus Funds. For our welcome offer, you may make any size wager when using bonus funds, while under our general bonus conditions the maximum bet per round using bonus funds is $5 or €5. Feature Buys are not allowed using bonus funds. You are not allowed to use your bonus funds while you have open casino or sports bets.
Under our general bonus conditions, Slots contribute 100%, Table Games 20%, and Dice, Arcade, Roulette and other games 0% towards wagering. Some games are excluded from wagering contribution. Whenever the Bonus amount falls below €0.10, we automatically close and forfeit it. The maximum bonus amount that can be converted to cash and withdrawn under those general conditions is 10 times the bonus amount.
When you request a withdrawal before wagering requirements are met, all bonuses are forfeited. Bonus funds and winnings may be voided by us for breaches of our bonus or general terms, promotion abuse or fraud. We may modify, update or cancel any promotion at any time without prior notification.
Our mobile app combines browser-based play with mobile compatibility in a standalone-app format, with no downloads and no installs.
Add our mobile app to your Home Screen and open the shortcut when you want to play.
Our named slots include Mustang Gold Megaways, 3 Stellar Bonanza, Book of Ra Deluxe and Fortune Five.
Our live dealer games include Blackjack, Baccarat, Roulette and Poker, hosted by professional dealers in real time. Our game shows include Monopoly Live and Mega Wheel.
Our illustrative funding categories include a deposit account, your verified credit or debit card, your verified non-transferable reloadable prepaid card, a bank transfer from your verified account, promotional credits, bonuses or account adjustments made by us, winnings from previous game sessions, and other methods we make available through our product. We do not guarantee any particular method and may change the options at our discretion.
Our minimum deposit amount is 20 EUR. Deposits may also have minimum or maximum limits determined by the method, your account and gameplay history, limits you impose on yourself or our discretion. We credit deposited funds when we or our agents actually receive them. Allow up to 10 minutes for a deposit to be processed. If you have been charged but funds remain missing after that period, send proof of payment to our support for review and an update.
You may not deposit with a third party's payment method, including a family member's method or a company account. Deposits breaching this rule are invalid, and resulting winnings are null, void and subject to forfeiture.
Deposit only funds intended for our Services. If we believe otherwise, we may suspend or close your account and may have to report the matter. If a deposit fails, is cancelled or is not received, we may void balances, bonuses and winnings related to it. We may request further source-of-funds information, which you agree to provide promptly.
We hold deposited funds separate from our operational funds, but do not guarantee their separation from our other assets or their repayment in insolvency. We are not a bank. Deposits are not insured by a government agency or protected by a deposit security scheme, and they do not bear interest.
Our minimum withdrawal amount is 25 EUR. Deposited sums are not refundable. You may request a withdrawal when payments into your account have cleared and are not failed deposits, required identity and other legally required checks are complete to our satisfaction, and you accept transaction checks for money laundering and possible reporting of transactions we deem suspicious. There must also be no ongoing investigation into a game defect requiring a temporary withdrawal freeze or a material breach of our terms, including fraudulent, unlawful or improper activity. We may decline or reverse a withdrawal of unspent deposits until their source of funds is satisfactorily established.
Cleared winnings are available for withdrawal subject to our Terms, security reviews and limits communicated before you submit a request. Our current default maximums are €4,000 per day, €10,000 per week and €20,000 per month, or the currency equivalent. We may change those limits. We may delay or cancel withdrawals for additional checks we consider necessary at our discretion, and may refuse requests or withhold funds if investigations uncover irregularities.
By default, we process withdrawals through deposit methods on a first in, first out basis. Under our anti-money-laundering rules, the amount of the initial deposit must use the same method for withdrawal. If that is impossible or you request another method, we may require documents proving you legally hold the requested withdrawal account and may delay or suspend the withdrawal until satisfied.
Withdrawals are usually instant on our side, but a manual review may take up to 24 hours. After approval, funds are credited within 5 business days depending on your bank's policy. A submitted withdrawal request cannot be changed. Cancellation may be possible depending on its processing status in the Transactions tab in the Cashier, where a Cancel button appears if available.
Wherever possible, we do not charge for deposits and withdrawals. Fees may apply for certain methods or foreign-currency charges, and we use reasonable endeavours to notify you when transacting. Banks and payment providers may charge their own fees, for which we are not liable.
There are no withdrawal commissions if you roll over the deposit at least 1 time. If deposited funds have not all been used on our Services before withdrawal, we may deduct reasonable deposit and withdrawal processing costs. If behaviour is deemed fraudulent or abusive, a reasonable and justifiable refund fee including applicable third-party fees may apply. After investigation, we notify you in writing of the fee and its rationale, deduct it and return any remaining balance.
By placing a bet in our Sportsbook, you confirm that you have read, understood and agreed to the Betting Rules. Our Sportsbook rules govern betting mechanics, market settlement and related functionality. Registration, deposits, withdrawals, KYC and responsible gambling are governed by our general Terms and Conditions, which apply together with the Betting Rules.
Our Sportsbook may amend its Betting Rules, content, betting limits and maximum winnings per bet or market at any time. Material changes are announced on our platform and take effect on publication unless stated otherwise.
Our soccer outcome bets use the scheduled match duration, normally 90 minutes in two 45-minute halves plus Injury/Stoppage Time. Overtime and penalty shootouts are excluded unless expressly stated. Added time belongs only to that half.
For interrupted soccer matches, the General Rules on interruption govern settlement regardless of a governing body's later validation of a result. Completion requires the full scheduled duration of each half unless those interruption rules provide otherwise.
Our Sportsbook voids affected bets if the match format changes and may void bets when a referee ends a friendly earlier than scheduled. Bets stand after a move to a neutral venue, while original market selections are void if the home and away teams are reversed.
Own goals do not count in our player-specific goalscorer markets or goal-numbering sequences, including team-specific sequences. We use the next eligible non-own goal for those sequences.
Our Sportsbook may void bets affected by a missing or incorrect red card. We may void the respective bets when an incorrect in-play event or match time materially affects odds, all bets placed while an incorrect scoreboard score is displayed, or the respective bets if team names or the tournament are displayed incorrectly.
You may stop using our Services temporarily or permanently at any time. You may request self-exclusion by email to [email protected] whenever you choose, and we will instate it according to your instructions within 24h. To self-exclude for a selected period, message our Support and specify a time span between 6 months and 5 years. Support will explain the next steps and requirements.
During Self-Exclusion, you cannot access your account or our Services, initiate deposits or withdrawals, or access your account balance. We restore account access after the selected period concludes. Self-Exclusion is permanent for the selected period and will not be undone for your protection.
If you request permanent Self-Exclusion, we permanently close your account, prevent further access and forfeit any remaining account funds. During Self-Exclusion you must not create a new account. Doing so breaches our terms and may lead to a permanent ban of the original account.
Our brands operate independently. Cross-brand self-exclusion requires a request to each brand's support email, or a specific email instruction to us at [email protected] with enough information to identify your accounts. We then action the request in a timely fashion for existing brands where you have accounts. We use reasonable efforts to enforce self-exclusion requests, but you remain solely responsible for compliance, and we are not liable for losses or damages resulting from circumvention.
Our 24/7 Live Support is available through a Live Assistant for real-time answers and guidance. You can also email us at [email protected].
We are committed to working with you to resolve a dispute or complaint relating to our Services within 90 days of receiving notice of it. If an escalated complaint remains unresolved to your satisfaction, you may ask for referral to our compliance department.
